Kiln Park

THE FOLLOWING TERMS & CONDITION WILL APPLY TO YOUR BOOKING:

1. The person named on the Booking Form/Key Form will be responsible for all the members of his/her party. A Contract will take effect when written confirmation of the Booking has been issued.

2. A deposit of £100 will be required to reserve your Holiday Accommodation, or payment may be made in full. Cheque to be made payable to: Ms J Bradley and sent to:

Ms J Bradley
30 Kingsland Bridge Mansions
Murivance
SHREWSBURY
SY1 1JF

3. The Balance payment must be paid 6 weeks prior to the Holiday commencement date, or if a Booking is made within 6 weeks of the Holiday start date, payment will be required in full when booking is confirmed.

4. If the full Balance payment is not received by the due date, your Holiday Reservation may be cancelled without any refund.

5. If you wish to amend or cancel your Reservation, please telephone me on 07932 621763. Notification of cancellation must be received in writing, returning any booking documents to me. Your cancellation date will start from the day I receive your written confirmation of cancellation. In addition, the following cancellation charges will apply to cover any costs incurred.
 

6. I am unable to take Bookings for groups of young people under 21 years of age, or single sex parties of any age.

7. No Pets are allowed in the caravan. This is for the Health & Cleanliness for subsequent Holidaymakers. If a pet is reported to be in the caravan, you will be asked to leave without any refund. In addition, a charge will be made to you for a full spring clean of the caravan.

8. The caravan will be thoroughly cleaned between Holidays, but as there is a limited time between departures and arrivals, I would ask you to leave the caravan clean and tidy.

9. You are responsible to take care of the caravan and its contents, and to replace any breakages and pay for any damage caused. All inventory items can be obtained from the Main Reception.

10. I the Owner reserve the right to cancel your confirmed Booking at anytime, due to unforeseen circumstances beyond my control, and refund all monies paid, this shall not exceed the rental paid for the caravan.

11. I, the Owner, will not be liable for any injury or death, loss of property, damage suffered by the Hirer or any member of your party, your belongings are also at your own risk during your stay.

12. I the Owner and/or my Representative retain the right to enter my caravan at any reasonable time to carry out any repairs necessary to the caravan or any equipment with your consent.

13. If you wish to amend your Holiday Booking details once your confirmation has been returned to you, a fee of £25 will be charged.

14. FUNWORKS PASSES - these can be obtained from the Main Reception on arrival, these entitle you to full use of all facilities on the site during your stay, i.e. swimming pools, entertainment complex etc.

15. All entertainment programs are arranged by Kiln Park, any changes are not my responsibility.

16. Customers are asked not to bring privately owned electrical appliances to the caravan, as all electrical and gas items in the caravan have been safety tested yearly, this is for your own safety. If customers do so, they do so at their own risk.

17. Guests are requested not to smoke in the caravan.

18. Arrival time is as stated on your Key Form, Departure time is 10am.

19. If any further information is required, please contact me on 07932 621763. or email me juneangelina@btinternet.com.

20. When you have had time to consider these conditions, if there are any queries you would like to raise, please contact me on the above contacts numbers.

MY COMMITMENT TO YOU

I, the Owner, endeavour to maintain at all times the highest possible standards, so with this in mind, in the event of any complaint, faults or breakages arising either on arrival or once occupation has commenced, this must be brought to the attention of the Owner (via the Reception Office or direct to myself) immediately, so that I may investigate and attempt to rectify as soon as possible. Requests for compensation will not be considered after the Holiday has ended.