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1. THE FOLLOWING TERMS AND CONDITIONS WILL APPLY TO YOUR
BOOKING. THE PERSON NAMED ON THE BOOKING FORM/KEY FORM WILL BE
RESPONSIBLE FOR ALL THE MEMBERS OF HIS/HER PARTY. A CONTRACT
BETWEEN YOU AND US WILL COME INTO EXISTENCE WHEN WE ISSUE YOU
YOUR WRITTEN CONFIRMATION DOCUMENTS.
2. PAYMENT CAN BE MADE IN FULL OR BY DEPOSIT TO RESERVE
YOUR HOLIDAY RESERVATION. THE DEPOSIT REQUIRED TO RESERVE YOUR
HOLIDAY IS £100.00. All cheques made payable to Mr &
Mrs. Gershenson and should be sent to:-
27 ABERYSTWYTH CRESCENT, BARRY, VALE OF GLAMORGAN, CF62 7EH
3. THE BALANCE PAYMENT MUST BE PAID 42 DAYS PRIOR TO THE
START OF YOUR HOLIDAY. IF A BOOKING IS MADE WITHIN 42 DAYS OF
THE START OF YOUR HOLIDAY PAYMENT MUST BE MADE IN FULL AT THE
TIME OF BOOKING.
4. FAILURE TO PAY THE FULL COST OF YOUR HOLIDAY BY THE
BALANCE DUE DATE MAY RESULT IN THE CANCELLATION OF YOUR HOLIDAY
RESERVATION WITHOUT ANY REFUND.
5. ARRIVAL TIME IS AS STATED ON YOUR KEY FORM, DEPARTURE
TIME IS 10.00 AM.
6. IF YOU WISH TO CANCEL YOUR HOLIDAY PLEASE TELEPHONE
07837 933759 or 01446 418610. YOUR CANCELLATION MUST ALSO
BE NOTIFIED TO US IN WRITING WITH THE RETURN OF ANY DOCUMENTS TO
US. YOUR CANCELLATION DATE WILL START FROM THE DAY WE
RECEIVE YOUR WRITTEN CONFIRMATION. IN ADDITION TO ANY
CHARGE FOR PRIVILEGE PASSES YOU WILL INCUR THE FOLLOWING
CANCELLATION CHARGES AS SHOWN BELOW, WHICH WILL COVER OUR COSTS.
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CANCELLATION CHARGES
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NO OF DAYS IN ADVANCE OF HOLIDAY START DATE
PAYABLE PER WEEK
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MORE
THAN 42 DAYS
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BOOKING DEPOSIT
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42 TO
28 DAYS
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40%
OF TOTAL HOLIDAY COST
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28 TO
4 DAYS
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60%
OF TOTAL HOLIDAY COST
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LESS
THAN 4 DAYS
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100%
OF TOTAL HOLIDAY COST
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PLEASE NOTE THAT THE MINIMUM CHARGE IS £100 PER WEEK (OR PART
WEEK) CANCELLED AND ONCE PAID FOR NO REFUND ON SITE PASSES
WILL BE GIVEN.
7. WE THE OWNERS INTEND OUR CARAVAN TO BE USED FOR FAMILY
HOLIDAYS AND ARE UNABLE TO ACCEPT BOOKINGS FOR GROUPS OF YOUNG
PEOPLE OF MIXED OR SINGLE SEX UNDER THE AGE OF 21 YEARS OR
SINGLE SEX PARTIES OF ANY AGE.
8. NO PETS ARE ALLOWED IN THE CARAVAN UNDER ANY
CIRCUMSTANCES. IF YOU ARE FOUND WITH A PET YOU WILL BE ASKED TO
LEAVE WITHOUT ANY REFUND, IN ADDITION YOU WILL BE SENT A BILL
FOR A FULL SPRING CLEAN OF THE CARAVAN AND ANY ADDITIONAL
CLEANING REQUIRED.
9. CLEANING, THE CARAVAN WILL BE THOROUGHLY CLEANED
BETWEEN HOLIDAYS HOWEVER BECAUSE ONLY A LIMITED PERIOD IS
AVAILABLE IN WHICH TO CLEAN THE CARAVAN WE ASK YOU TO LEAVE THE
CARAVAN AND ITS CONTENTS CLEAN AND TIDY.
10. YOU THE HIRER ARE RESPONSIBLE FOR THE CARAVAN
AND UNDERTAKES ALL REASONABLE CARE OF IT AND TO REPLACE ANY
BREAKAGES OR DAMAGE CAUSED. ALL ITEMS OF INVENTORY CAN BE
PURCHASED FROM KILN PARK STORES LOCATED AT THE MAIN RECEPTION.
11. WE THE OWNERS RESERVE THE RIGHT TO CANCEL YOUR
CONFIRMED BOOKING AT ANYTIME, DUE TO UNFORESEEN CIRCUMSTANCES
BEYOND OUR CONTROL AND REFUND ALL MONIES PAID. IN NO EVENT SHALL
ANY MONIES REFUNDED EXCEED THE RENTAL FOR THE CARAVAN. WE WILL
ALSO ATTEMPT TO REFUND ANY MONIES PAID FOR PRIVILEGE PASSES BUT
THIS CAN NOT BE GUARANTEED.
12. WE THE OWNERS WILL NOT BE LIABLE FOR ANY INJURY OR
DEATH, LOSS OF PROPERTY, DAMAGE SUFFERED BY THE HIRER OR ANY
MEMBER OF YOUR PARTY, YOUR BELONGINGS ARE ALSO YOUR OWN RISK
DURING YOUR STAY.
13. ALL INFORMATION IS GIVEN IN GOOD FAITH BUT NO
WARRANTIES ARE MADE REGARDING INFORMATION PROVIDED, EITHER
WRITTEN OR ORAL.
14. WE THE OWNERS AND/OR OUR REPRESENTATIVES RETAIN THE
RIGHT TO ENTER OUR CARAVAN AT ANY REASONABLE TIME TO CARRY OUT
ANY REPAIRS DEEMED NECESSARY TO THE CARAVAN OR ANY EQUIPMENT
WITH YOUR CONSENT.
15. IF YOU WISH TO CHANGE YOUR HOLIDAY ARRANGEMENTS ONCE
WE HAVE ISSUED YOUR HOLIDAY CONFIRMATION A FEE OF £25 WILL
BE CHARGED.
16. PRIVILEGE PASSES, ALL HOLIDAYMAKERS NAMES ARE REGISTERED AT
KILN PARK IF YOU HAVE PAID FOR YOUR PASSES IN ADVANCE YOU CAN
COLLECT FROM RECEPTION ON YOUR ARRIVAL. PRIVILEGE PASSES ENTITLE
YOU TO FULL USE OF THE BRADLEY BEAR CLUB, T-Co & SWIMMING POOLS
PLUS ALL THE ENTERTAINMENT FACILITIES.
17. WE THE OWNERS WILL NOT BE RESPONSIBLE FOR ANY CHANGE
OF ENTERTAINMENT FACILITIES AS THESE ARE ARRANGED BY KILN PARK.
18. WE WILL ENDEAVOR TO MEET YOUR SPECIFIC REQUESTS, BUT
ARE VERY SORRY, THEY CANNOT BE GUARANTEED.
19. CUSTOMERS ARE ASKED NOT TO BRING PRIVATELY OWNED
ELECTRICAL APPLIANCES TO THE CARAVAN AS THEY MAY 'TRIP' YOUR
CARAVANS FUSE BOX, IF CUSTOMERS DO SO, THEY USE THE EQUIPMENT AT
THEIR OWN RISK.
20. ALL ELECTRICAL AND GAS APPLIANCES IN THE CARAVAN ARE
TESTED ONCE A YEAR THIS IS FOR YOUR PROTECTION.
21. GUESTS ARE REQUESTED NOT TO SMOKE IN THE CARAVAN.
22.
IF YOU NEED ANY MORE INFORMATION PLEASE CALL US
ON
07837 933759 or 01446 418610 EMAIL:
suegersh@sky.com
23. WE WISH TO GIVE YOU TIME TO CONSIDER THESE CONDITIONS.
IF THEY ARE UNACCEPTABLE TO YOU THEN PLEASE CONTACT US WITHIN 4
WORKING DAYS AND CONFIRM IN WRITING FOR A FULL REFUND.
OUR COMMITMENT TO YOU
WE THE OWNERS ENDEAVOR TO MAINTAIN AT ALL TIMES THE HIGHEST
POSSIBLE STANDARDS. SO WITH THIS IN MIND IN THE EVENT OF ANY
COMPLAINT, FAULTS OR BREAKAGES ARISING EITHER ON ARRIVAL OR ONCE
OCCUPATION HAS COMMENCED, THIS MUST BE BROUGHT TO THE ATTENTION
OF THE OWNERS (VIA THE RECEPTION OFFICE OR DIRECT TO US)
IMMEDIATELY SO THAT WE MAY INVESTIGATE AND ATTEMPT TO RECTIFY AS
SOON AS POSSIBLE. REQUESTS FOR COMPENSATION WILL NOT BE
CONSIDERED AFTER THE HOLIDAY HAS ENDED.
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